Dec
16
“I couldn’t live without…” By Brett Bakshis in McKnight's Long Term Care News / Technology - December 2009
“Problems stemming from poor communications with a resident or family member can be a huge driver of lawsuits or other potential avoidable issues. But keeping in constant contact with the family isn’t always practical or easy.”
“That’s why Lori Storey, general manager of Columbus, OH-based Right At Home, uses the Internet-based communication service ‘Connect for Healthcare’ to keep in touch with her resident’s families. ‘We can type a message to the family into the Web site and send it out at once,’ she explains. ‘It saves so much time.”’
