Updates to Connect service adds flexability to scheduled updates.
We wanted to let you know that in keeping with our commitment to deliver the best service possible and responding to your recommendations for improving Connect for Healthcare™, we are releasing two new features today that deliver even more value.
Today’s release allows you to do 2 new things that several of you have asked for:
1) You can now choose “Monthly” as a scheduled update frequency. You are no longer limited to offering only weekly or twice weekly updates.
2) You can now schedule update frequency by resident/client. That’s right – no more global-only setting for update frequency – now you can configure your update frequency to the specific needs of your resident’s/client’s family.
Other features your suggestions have helped us create this year:
Quick Connect messaging:
The ability for you to:
1) define your own, completely custom set of update metrics
2) add additional family members as update recipients (to address those difficult family circumstances)
3) add health care-professionals as update recipients to keep the entire care-team up-to-date with the status of your resident/client
4) send Quick Connect messages exclusively to health care professionals
5) create “Special Residents/Clients” that can help address your Marketing Communication, Staff Communication and Disaster Communication needs (to name just a few)
(P.S. - we’re still listening and already working on our next release… if you have any suggestions please let us know).
